Client Permissions

Overview

1. Introduction
2. Permissions
   1. Computer Permissions
3. Copying Client Permissions

Introduction

Set the Permissions for a Client by opening a client and selecting the Permissions tab. You must have Security Class Config access for this tab to be available. The permissions are cumulative, and if a user is in multiple classes, then all the permissions will be combined together.

Computer permissions are used as a base for all computers in this client to be combined with group permissions.

No permissions means no access, unless you are Super User.

Permissions

• Locations If the user does not have read access they will not be able to open a location.This applies to all the locations under this client.
• Projects, Passwords, and Documents will hide the tab on this client if the user does not have read access.
• Product Keys will hide the license management and Product Keys tabs if the user does not have read access.

Computer Permissions

• Command Prompt - Shows or hides the Command Prompt tab on the computer.
• Sniff Network - Allows the tech to run the sniffer on this computer
• Install Tools - Allows the tech to push tools and tweaks.
• Access History - Lets the tech have access to the computer history.
• View Commands - Lets the tech see other techs' commands on the computer screen.
• Edit Monitors - Techs can edit monitors on this computer.
• Delete Monitors - Techs can delete monitors from this computer.
• Schedule Scripts - Scripts are allowed to be run or scheduled.
• Edit Confguration - Edit the template information for this computer.
• Edit Information - Edit the addition information and comments for this computer.
• Send Commands - Allow the Tech to issues commands, required for all other commands.
• Allow VNC - Allows the Tech to VNC to the computer
• Allow Redirector - Lets the Tech run the other redirectors
• File Explorer - The Tech can open the file Explorer
• Registry Editor - Allows Registry Editing
• Clear Alert - The Tech can clear alerts for this computer
• Delete Scheduled Scripts - Allows deletion of other users' scripts.

Copying Client Permissions

In LabTech you can copy the permissions from one client to all clients that do not have any permission set. This facilitates the creation of new clients by copying the permissions from an existing or template client. You can also clear a Clients permission or all clients permission.

Clearing All client permissions will clear every clients permission except the client that is being selected. Once you clear all client permissions you will want to Copy Permissions by selecting the same client. Once the Copy Permissions is issued the system will copy the selected clients permissions to every client without permission.

Note: When you add new clients; you want to issue a copy permissions from your template, this will set the permission for the new client.