Overview
- User Class Permissions
- Dashboard Configuration
User Class Permissions
Each class has a list of permissions from Read Only Access for scripts to Super Admin. These permissions can be changed and to save the changes click the Save Class button. These changes effect the class and all users that are in this class will get these new permissions. Right click a class to rename it, delete it or add a new class.
- Super Admin - bypasses all restrictions and limits in the labtech system, also makes the user a Super Admin in the MYSql server.
- System Config - Can edit the configuration of LabTech, includes the Config tab on the DashBoard.
- Security Class Config - Can edit the permissions of Groups, Clients and Classes, enables editing of Class Permissions.
- Timekeeping - Allows the User to perform time entry and active time slips, Requires Work on tickets for full functionality.
- Work with Tickets - Lets the User work on tickets.
- Shared Hyperlinks - Enables the Links Menu in the Control Center and syncronizes the Labtech folder in the users favorites.
- Manage Groups - Lets the user edit all group information and lets the user see all the computers in the system.
- Templates - Most users do not need to see the templates.
- Clients - This is the access the user will have to the clients that they have access to.
- Reports - Without read access the user will not see a reports menu in the control center or Web CC.
- Contacts - This is the access the user has to the contacts they can see.
- Users - Never give any access to this unless the user is creating accounts.
- Tools - This covers Custom Commands and Tools and if the user does not have read access then they will be missing from the menus.
- Scripts - If the user does not have read access then the scripts will be missing from the menus.
Dashboard Configuration
- Time and Timers - The Time Tab on the Dashboard will be shown.
- Manager - The management Tab on the Dashboard will be shown.
- Ticketing - The Ticketing Tab on the Dashboard will be shown.
- Trending - The Trending Tab on the Dashboard will be shown.
- OverView - The Overview Tab on the Dashboard will be shown.